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Customer Management courses Salford
- Course
- Salford
- 1 Day
...customer service Unit aim(s) To develop knowledge and understanding of meeting customer needs as required by a practising or potential first line manager...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 260h
...Services Module 2 - Understanding Your Customers Module 3 - What is a Customer Focused Organisation? Module 4 - Developing Customer Service Strategy Module... Learn about: Service outsourcing sales, Customer Retention, Service reports and dashboards...
- Course
- Online
- Intermediate
- Different dates available
- 16h
...Challenges Assertively Dealing With Difficult People Dealing With Stress Meeting Expectations Setting Goals Seven Steps to Customer Problem Solving Telephone... Learn about: Setting Goals, Communication Training, Telephone techniques...
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