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Customer Management courses Manchester
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Advanced
- January
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Understand... Learn about: Customer Manager, Customer relationship, Public Sector...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- June
...(Developing Relationships with the Five Types of Group Decision Makers) 14:40 - 15:00 Planning and Control (Using the SOSTT +4Ms effectively)... Learn about: Marketing Communications, Marketing Strategy, Marketing Tools...
...(Developing Relationships with the Five Types of Group Decision Makers) 14:40 - 15:00 Planning and Control (Using the SOSTT +4Ms effectively)... Learn about: Marketing Communications, Marketing Strategy, Marketing Tools...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- November
...(Here delegates will look at the importance of first impressions i.e. when answering the phone and also the limitations of verbal communication through a fun exercise)... Learn about: Customer Service, Sales Training, Customer Service Skills...
- Short course
- Manchester
- 1 Day
...a problem Requested team member unavailable Activities: Various role-plays dealing with challenging conversations Written Communication How To Approach...
- Short course
- Manchesterand2 other venues
- Liverpool, Chorley
- Beginner
- 1 Day
... Putting things right when they go wrong Solving customer problems Handling complaints Pooling knowledge to improve efficiency • Making a commitment...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 16h
...Challenges Assertively Dealing With Difficult People Dealing With Stress Meeting Expectations Setting Goals Seven Steps to Customer Problem Solving Telephone... Learn about: Communication Training, Negotiation techniques, Communication Skills...
- Course
- Distance Learning
- Advanced
- December
- 400h
...to reach the very top of the ladder in the retail environment. Career opportunities for successful retail managers extend to every to major town and city worldwide... Learn about: Customer relationship, Retail Team Leader, Customer Service...
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