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Customer Management courses Manchester
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Advanced
- January
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Understand... Learn about: Customer Relationship Management, Public Sector, Customer Service Skills...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- June
...(Developing Relationships with the Five Types of Group Decision Makers) 14:40 - 15:00 Planning and Control (Using the SOSTT +4Ms effectively)... Learn about: Marketing Communications, Theories of Marketing, Marketing Segmentation...
...(Developing Relationships with the Five Types of Group Decision Makers) 14:40 - 15:00 Planning and Control (Using the SOSTT +4Ms effectively)... Learn about: Marketing Communications, Theories of Marketing, Marketing Segmentation...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- November
...(Here delegates will look at the importance of first impressions i.e. when answering the phone and also the limitations of verbal communication through a fun exercise)... Learn about: Customer Care, Customer relationship, Sales Training...
- Short course
- Manchester
- 1 Day
...a problem Requested team member unavailable Activities: Various role-plays dealing with challenging conversations Written Communication How To Approach...
- Short course
- Manchesterand2 other venues
- Liverpool, Chorley
- Beginner
- 1 Day
... Putting things right when they go wrong Solving customer problems Handling complaints Pooling knowledge to improve efficiency • Making a commitment...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...download your course certificate in PDF from your learner area. If you don't pass the course first time, don't worry, you can resist the test as many times as required... Learn about: Information Systems, Managing Conflict, Customer satisfaction...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...this course provides the knowledge and confidence you need to succeed. Develop strong customer communication and service management skills Improve problem-solving... Learn about: Customer Expectations, Communication Skills, Communication Training...
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