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Customer Management courses St Helens
- Course
- St Helens
- Advanced
- Different dates available
- 12 Months
...Competence and Knowledge Qualification - Level 3 Diploma in Customer Service (OCR) Employee Rights and Responsibilities Level 2 Functional Skills Maths (NCFE)... Learn about: Bespoke software, Communication Skills, Customer Service...
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My course material came right at my doorstep. I could kick start right away and got the assistance of my great tutor Maria. Her assessment was quite promising and this motivated me to perform more. I submitted each module and had a prompt reply instantly. For me NCC is quite approachable and appropriate to my current job. I am going to go for my third course as well with NCC.
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I have loved being a part of this course. It is useful that I can reach to my mentor whenever required. It is perfect as it can be done along with my present engagements. I would endorse NCC home learning to others.
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This is an incredible organization. It can be difficult to learn occasionally with job and family arrangements, but NCC Home Learning is quite helpful. You are not forced to finish the work, it can be done at your own speed. The trainers and Sally are prompt to reply to problems and doubts and are accessible to assist. I would completely endorse NCC.
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- Course
- St Helens
- Different dates available
...therefore registration fee, certification fee and full tutor support is included in the course price for you. Module 1: Recognising Customers Module... Learn about: Customer Service, Customer Care...
...therefore registration fee, certification fee and full tutor support is included in the course price for you. Module 1: Recognising Customers Module... Learn about: Customer Service, Customer Care...
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My course material came right at my doorstep. I could kick start right away and got the assistance of my great tutor Maria. Her assessment was quite promising and this motivated me to perform more. I submitted each module and had a prompt reply instantly. For me NCC is quite approachable and appropriate to my current job. I am going to go for my third course as well with NCC.
← | → see all
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I have loved being a part of this course. It is useful that I can reach to my mentor whenever required. It is perfect as it can be done along with my present engagements. I would endorse NCC home learning to others.
← | → see all
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This is an incredible organization. It can be difficult to learn occasionally with job and family arrangements, but NCC Home Learning is quite helpful. You are not forced to finish the work, it can be done at your own speed. The trainers and Sally are prompt to reply to problems and doubts and are accessible to assist. I would completely endorse NCC.
← | → see all
- Course
- St Helens
- Intermediate
- Different dates available
- 1 Year
...Customer service is required within a range of businesses from retail, to hospitality and leisure. You'll work to provide an excellent experience for clients... Learn about: Customer service problems, Risk Assessments, Customer-friendly attitude...
- Course
- St Helens
- Different dates available
...aggression and complaints, define the role of receptionist, describe good practice in receiving visitors and guests, list the administrative function assigned... Learn about: Skills and Training, Customer Care...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 16h
...Challenges Assertively Dealing With Difficult People Dealing With Stress Meeting Expectations Setting Goals Seven Steps to Customer Problem Solving Telephone... Learn about: Telephone techniques, Customer Care, Communication Training...
- Course
- Online
- Beginner
- Different dates available
- 125h
...from Ofqual's registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting... Learn about: Service outsourcing sales, Service Management, Customer Manager...
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