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Customer Retention Courses
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become... Learn about: Customer satisfaction, Customer Manager, Customer Retention...
- Course
- Online
- Intermediate
- Different dates available
...Customer Relationship Management Course is suitable for anyone interested to enhance their knowledge and skills in Customer Relationship Management . It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working... Learn about: Customer Relationship Management, Customer Service, Customer Retention...
- Course
- Online
- Beginner
- Different dates available
... the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy... Learn about: Customer Retention, Customer Care, Customer database...
- Course
- Online
- Intermediate
- Different dates available
... mile to provide excellent customer service... Learn about: Behaviour styles, Customer Retention, Customer Retention Strategy...
- Course
- Online
- Intermediate
- Different dates available
...This online Customer Service course will help learners define who their customers are and how to understand their needs... Learn about: Customer Retention Strategy, Customer Care, Customer satisfaction...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... customer requirements in a professional, effective, and efficient manner. This is an increasingly competitive world and there are many organisations, which on the face of it offer potential customers the same products or services. The organisations that understand the importance of customers and... Learn about: Communication Skills, Customer Manager, Customer Retention...
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Training session was good and so was their other related services but at the end I felt like I paid extra. I would rate them 3 as I paid $100 extra. Thanks
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Not that good experience as expected. Kindly improve as it involves other's time and money.
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It was a nice training session, I will surely recommend others for this training. It was a great organisation and trainings were arranged in a really great manner.
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- Course
- Online
- Intermediate
- Different dates available
- 180 Days
...Corporate Sales Professionals are facilitators who ensure that the corporate sales process is effectively followed to satisfy the goals set by the Corporate Marketing Strategy. They guide the company in the processes required for generating B2B sales and retaining customers through good account... Learn about: Corporate Sales, Self assessment, Customer Retention...
...Corporate Sales Professionals are facilitators who ensure that the corporate sales process is effectively followed to satisfy the goals set by the Corporate Marketing Strategy. They guide the company in the processes required for generating B2B sales and retaining customers through good account... Learn about: Corporate Sales, Self assessment, Customer Retention...
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Training session was good and so was their other related services but at the end I felt like I paid extra. I would rate them 3 as I paid $100 extra. Thanks
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Not that good experience as expected. Kindly improve as it involves other's time and money.
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It was a nice training session, I will surely recommend others for this training. It was a great organisation and trainings were arranged in a really great manner.
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- Short course
- Online
- Beginner
- Different dates available
- 3 Months
...In this short course a review of the theoretical conditions for Customer Relationship Management is given... Learn about: Relationship Counselling, Relationship Marketing, Customer satisfaction...
- NVQ
- Folkestone
- Different dates available
- 9 Months
.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Key Account Management, Customer Relationship Management, Customer Service...
- Training
- Online
- Beginner
- Different dates available
...Learn how to handle a customer complaint professionally and effectively with this online course. Builds both your confidence and your skills to handle all types of complaint - whether made in person, by telephone or by email. Learn at your own pace and at a time to suit... Learn about: Customer Retention, Customer relationship, Managing Complaints...
- Course
- Distance Learning
- Different dates available
- 1 Year
... personal relationships with customers. Learn how to professionally handle angry customers and complaints. Develop your verbal communication skills to more effectively manage customers over the phone. After completing this course individuals will be able to foster strong customer relations which results... Learn about: Skills and Training, Customer Retention, Reception Skills...
- Vocational qualification
- Broadstairs
- Different dates available
... of customer on a consistent basis... Learn about: Customer Service, Key Account Management, Customer Retention...
- Course
- Online
- February
...The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service... Learn about: Customer Retention, Customer Service Skills, Customer Care...
- Short course
- Online
- Beginner
- Different dates available
..., build customer loyalty, and significantly improve your bottom line... Learn about: Manage Customer Relations, Customer Loyalty, Customer Supply Chain...
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Incredible course, simple to proceed and learn. Great tips on the best way to undertake the exam. Awesome educator.
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The standard of the instruction, the learning enviroment, the style of educating to guarantee nobody is deserted in their comprehension of the theme. Key reasons why I will return when i have a next learning necessity. Extremely proficient.
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The request affirmation had the right points of interest yet on the primary day of the course the guide affirmed I was set up for the off base course and mistaken exam. This was immediately resolved by the KA agent.
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- Course
- Online
- Advanced
- Different dates available
- 90 Days
...The Lean Six Sigma Black Belt Online Training course will cover the following topics: · The Define Phase o Voice of customer o Project tracking... Learn about: Customer Service, Performance evaluation, Project Plan...
...The Lean Six Sigma Black Belt Online Training course will cover the following topics: · The Define Phase o Voice of customer o Project tracking... Learn about: Customer Service, Performance evaluation, Project Plan...
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Incredible course, simple to proceed and learn. Great tips on the best way to undertake the exam. Awesome educator.
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The standard of the instruction, the learning enviroment, the style of educating to guarantee nobody is deserted in their comprehension of the theme. Key reasons why I will return when i have a next learning necessity. Extremely proficient.
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The request affirmation had the right points of interest yet on the primary day of the course the guide affirmed I was set up for the off base course and mistaken exam. This was immediately resolved by the KA agent.
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- Training
- Online
- Intermediate
- 1 Day
...This webinar will help you maintain high-levels of customer satisfaction while minimizing conflict... Learn about: HR Managment, Customer Retention, Change Management...
- Course
- Hammersmith
- Intermediate
- 1 Day
... and strategic CRM, with an overview of customer-related data and data mining. Managers looking to take customer-centred strategies to the next level... Learn about: Customer Retention, Customer Retention Strategy, Customer Relationship Management...
- Course
- Wembley
- Different dates available
...Those who wish to learn how to provide exceptional customer care to improve sales and productivity in an instructor-led environment. None.To be more aware of who your customers are and what they really want so that you can handle different situations and provide exceptional customer care... Learn about: Stress and Anxiety, Customer Manager, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Service, Team Training, Team Leader...
- Course
- Online
- Different dates available
... the conversion rate, sales, lead generation, Opt-in rate upto 200+%.The Bonus section includes specific Growth Hacking tools related to SEO, Traffic Acquisition, Lead & Customer Acquisition, Market & user research, Social Media etc. Take a look at some of our 5 star Google reviews below:★★★★★ Excellent... Learn about: Customer Retention, Social Media, Digital Marketing...
- Course
- Distance Learning
- Different dates available
- 1 Year
... strategy. Develop the ability and skills to maintain excellent customer service. Upon completion of this course, you will be able to integrate what you have learned into your organization resulting in excellent customer service... Learn about: Maintain Service Excellence, Customer Manager, Customer Retention...
- Course
- Online
- Intermediate
- Different dates available
... to engage customers and create a lasting relationship with them, become master in negotiation and learn new strategies to close sales that can help you and your team achieve and surpass your sales goals. Using Grovo's proven Microlearning format, this course guides you through small lessons... Learn about: Customer Retention, Selling System, Customer Relationship Management...
- Course
- Online
- January
.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Customer Service, Communication Training, Sales Techniques...