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The best investment I made was a one-to-one training session with Howard at Basesound. Self-teaching is fine, but it's no substitute for learning from a seasoned pro with decades of experience. Howard patiently took me through the fundamentals and taught me many important techniques, routines, and disciplines which I use every time.
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- Short course
- Londonand7 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- August
...of dealing with the customer's objections and indecision. 20+ types of closing strategies Greater confidence in handling objections positively Understanding...
...of dealing with the customer's objections and indecision. 20+ types of closing strategies Greater confidence in handling objections positively Understanding...
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The best investment I made was a one-to-one training session with Howard at Basesound. Self-teaching is fine, but it's no substitute for learning from a seasoned pro with decades of experience. Howard patiently took me through the fundamentals and taught me many important techniques, routines, and disciplines which I use every time.
← | →
- Course
- Distance Learning
- Advanced
- December
...provides an insightful introduction to the world of high-quality customer service provision. Explore a breakdown of the fundamentals of quality customer service... Learn about: Customer relationship, Communication Training, Quality Training...
- Course
- Online
- Intermediate
- 2h - 1 Year
...techniques that reinforce a high-value brand image. Learners will explore methods to overcome price objections, communicate the benefits of premium products or services persuasively... Learn about: Sales Techniques, Professional Sales, Sales Training...
- Course
- London
- 3 Days
...alternative channels to deliver your company' s objectives Identify the. Suitable for: Channel managers and anyone managing or actively selling through distributor networks...
- Course
- Distance Learning
...this course covers it all. From start to finish, every facet of the sales process is tackled. From making initial contact and finding out customer needs...
- Course
- Tiverton
- 18 Months
...Level 2 Certificate in Retail Operations or Certificate in Retailing ? Key Skills in Application of Number at Level 1, Apprenticeship in Retail Apprenticeship...
- Course
- Inhouse
- 2 Days
...including a variety of structured and advanced questioning techniques to uncover. Suitable for: All business development consultants and sales staff...
- Training
- Inhouse
- 2 Days
...in order to work on new projects in house or on behalf of a client is crucial to the success of any business unit. This workshop is run as two seminars...
- Course
- Distance Learning
...authors on business culture and the impact of service and sales strategies on enterprise success. This insightful training programme shows practical...
- Training
- Inhouse
...This Institute of Customer Service course is an activity-based course for individuals seeking a foundation in the knowledge, understanding and skills required...
- Short course
- Inhouse
- 1 Day
...at any level, including account managers and directors and business development consultants. All sales professionals, at any level, including account managers...
- NVQ
- Blended
...Can apply the skills in a range of different situations. To achieve the NVQ qualification candidates must demonstrate competence in the following eight units...
- Course
- Distance Learning
...cover all facets of making a successful sale: Part 1: the preparation, shows why it is imperative for salespeople to get to know their customers and...
- Training
- Inhouse
- 1 Day
...what to you is an everyday occurrence, for your customer is a special moment in their lives. This course focuses on creating and delivering a positive...
- Course
- Inhouse
- 2 Days
...Strategic account development and retention Overview Two days of practical advice and guidance on how to maintain and develop key accounts, using a consistently...
- Short course
- Blended
- 1 Day
...Delegates should be able to identify opportunities to promote the membership card scheme. Suitable for: Developed specifically for sports and leisure centres...
- Short course
- Inhouse
...expectations Importance of your role Handling Complaints The Telephone System You will be given the opportunity to use role-play and telephone equipment during the course...
- NVQ
- Inhouse
...Please note that our courses are largely delivered in Kent, in the South of England, and are not distance learning Course summary NVQ Level 3 in Customer...
- Course
- Blended
- 2 Days
...eLearning in Action eLearning + 2 days Get the best of all worlds with blended learning, the flexibility and time efficiency of online learning integrated...
- Course
- Inhouse
- 2 Days
...build on existing strengths and focus on senior management strategic customer issues. This 2-day course for strategic account managers is aimed at sales-people...
- Course
- Inhouse
...Prerequisites No previous knowledge is required. Objectives Delegates will be able to : Upon completion of the course delegates will be able to demonstrate...
- NVQ
- Inhouse
...ensuring you always make a good impression in your dealings. The NVQ Level 2 in Customer Service is a flexible course offered through LearnInvicta Limited...
- Short course
- Inhouse
- 1 Day
...> Sales Managers and sales people who need to set up and manage key accounts > Directors and General Managers who need to set up and manage key accounts...