Sales and Marketing Courses
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Customer-Centred Letter Writing
Emphasis
Customer-Centred Letter Writing What people say "I will go away with lots to think about and use during my everyday work." Stephanie Clark, Pensions Regulator "Good mix of theory and exercises." Graham Howitt, Pensions Regulator "A very enjoyable day...
(Customer Management Course in East Sussex)
£ On request
Handling Customers Professionally
Reed Learning
A customer service masterclass that provides you with an overview of the tips and skills required to deliver high quality service and grow existing relationships. Course Outline: The importance of customer care Meet and exceed customers service expec...
(Customer Management Course in London)
£499 + VAT
Delivering Customer Service Excellence
Xpertise
Delivering Customer Service Excellence Overview The ability to deliver a service that will 'delight your customers every time' will help to give your company a vital competitive edge. However, if the image of the organisation is to be enhanced, then...
(Customer Management Course in Wiltshire)
£350 + VAT
Web Development - Writing For The Web
Mekon Creatives
Content Outline Understanding users The difference between online and offline consumption of text Who uses your website? How your audience uses content Content production process Different types of content Keeping it all up to date Considerations for...
(Creative Advertising Course in Surrey)
Course
- in London, Sutton, Surrey, Nottingham
- 1 Day
£325 + VAT
Managing Key Accounts
Advanced Training
Managing key accounts Features What are Key Accounts? Definitions Facts about Key Accounts Their unique marketing window Their unique marketing strategy Their unique products and services Targeting Key Accounts Making the use of our resources...
(Sales Management Workshop in )
£ On request
Effective Appointment Making - Cold Calling
Salesxcellence
Learn the secrets of the world’s best sales people Learn to make more appointments in less time Learn to fill your diary... demonstrates the connection between daily activities, the sales cycle, and the number of sales necessary for a consistent...
(Sales Skills Workshop in Bedfordshire)
£225 + VAT
Essential Selling Skills
WWP Training Limited
Understanding the sales process -Discovering what the customer really wants -Recognise what makes customers buy Preparation -Your style and its impact on others -First impressions and how to influence people -Self preparation Structuring...
(Sales Skills Course in Berkshire)
£900 + VAT
Search Engine Optimisation & Pay Per Click Management
Academy Class
of keywords, link marketing, relevant content and the submission process. This section of the course can be tailored to focus... Advertising) concentrating on Google Adwords. Delegates will become more confident with internet marketing techniques...
(Internet Marketing Course in Devon)
£ On request
Search Engine Optimisation & Pay Per Click Management
Academy Class
of keywords, link marketing, relevant content and the submission process. This section of the course can be tailored to focus... Advertising) concentrating on Google Adwords. Delegates will become more confident with internet marketing techniques...
(Internet Marketing Course in London)
£ On request
Driving Traffic to your Site - SEO
ETC Corporate
Driving Traffic to your Site - SEO (½ day) Ideal for Anyone who wants to increase the traffic to a website by the use of search engine optimisation (SEO) techniques. Content of the ½ day What is 'traffic' anyway? Why does it matter and how should a b...
(Internet Advertising Course in )
£ On request
Complaints Management
JPD Training
Complaints Management Why you should attend There is growing evidence that complaints well handled can result in higher levels of customer satisfaction and loyalty. This one day course will examine the complaints process from both the organisation's...
(Sales Skills Course in London)
£324 + VAT
Delivering Excellence In Customer Service Via Email And On The Telephone
Hemsley Fraser
Requirements: To gain the maximum benefit from the workshop, you will be asked to print off and bring with you two specific types of emails, one which you think is very good and one which you know could have been better. These will be used on the day...
(Sales Skills Course in London)
£529 + VAT
Advanced Negotiation Skills for Senior Managers
Reed Learning
This course teaches you how to keep a cool head in the planning, delivery and closing of a negotiation. You will learn how to assess and manage risks should agreement fail, read the non-verbal signals being given out, manage the emotional and behavio...
(Sales Management Course in London)
£895 + VAT
Usability and User Experience
E-consultancy
Many website owners see usability as one of the key value generators for 2008 as the cost of acquiring traffic continues to grow. This seminar aims to give a solid background on what is a wide and varied subject through using case studies and example...
(Other Marketing Training in London)
£525 + VAT
Managing the Salesforce
Cosensa Learning & Development Ltd
Course Objectives: This course is intended for Sales Managers who have gained some experience within their role, but have received little or no formal training, and would like to learn a more structured approach to managing their sales team...
(Sales Management Course in Tyne and Wear)
£ On request
Introduction to Publicity and Promotion
The Publishing Training Centre
has a background in publicity, marketing and sales at HarperCollins, Gollancz, Cassell and Orion Publishers. She has directed high.... Programme Day one Publicity within the marketing framework Campaign planning Producing promotional material Copywriting...
(Strategic Marketing Course in London)
£689 + VAT
Effective Market Research
Reed Learning
"Good market research is a powerful tool that can be used to provide actionable information to develop an organisation and deliver competitive advantage. It can reduce risks and allow planning with greater confidence. Poor research is, at best, a was...
(Market Analysis Course in London)
£499 + VAT
Facilitating Focus Groups
Henshall Centre
Facilitating Focus Groups Delegates learn how to: · Organise and set up a focus group · Listen actively · Ask effective questions · Manage discussions so that everyone has their say and no one person dominates · Keep discussions on track without bias...
(Market Analysis Course in London)
£395 + VAT
Grammar at Work
Stephen Lloyd Training
Grammar at Work Morning Session Introduction: Why grammar and punctuation matter. Why so many people are unsure of the rules. Grammar - group discussion: Is grammar 'difficult'? What is myth and what matters? Changes in a living languate - modern pra...
(Public Relations Course in London)
£375 + VAT
Communicating for impact
Advanced Training
Communicating for impact Features The key ingredients for successful communications · How our attitude is crucial Verbal Communication · Communication styles · Selling the message · The importance of eye contact · Identifying with your audience · Bod...
(Other Corporate Communication Workshop in )
£ On request
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