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Customer Management courses Broadstairs
- Vocational qualification
- Broadstairs
- Different dates available
...Impression and image Delivery Handling problems Development and improvement Candidates will be required to achieve the following level of Key/Functional Skills... Learn about: Customer Retention, Key Account Management, Customer Service...
- NVQ
- Broadstairs
- Different dates available
...Assessments/Examinations The process of assessment requires the demonstration of skills together with appropriate knowledge and understanding to a specified standard... Learn about: Customer Service, Customer Retention, Relationship Marketing...
- NVQ
- Broadstairs
- Different dates available
...service role within the work place which either expands on prior experience in the work place or builds ontop of a previously attained NVQ level... Learn about: Relationship Marketing, Customer Service, Key Account Management...
- NVQ
- Broadstairs
- Different dates available
...service And candidates then select a further seven units from a list of optional units, which include the following themes: Impression and image Delivery... Learn about: Customer Service, Key Account Management, Customer Retention...
- Vocational qualification
- Broadstairs
- Different dates available
...It is designed to offer world class standards of service that meet, and when ever possible exceed, the expectations of customer on a consistent basis... Learn about: Customer Service, Relationship Marketing, Customer Relationship Management...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 16h
...Challenges Assertively Dealing With Difficult People Dealing With Stress Meeting Expectations Setting Goals Seven Steps to Customer Problem Solving Telephone... Learn about: Customer Service, Customer Problem Solving, Setting Goals...
- Short course
- Online
- Intermediate
- Different dates available
...(Here delegates will look at the importance of first impressions i.e. when answering the phone and also the limitations of verbal communication through a fun exercise)... Learn about: Communication Training, Sales Training...
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