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Customer Management courses Derby
- NVQ
- Derby
- Different dates available
...Successful completion of this qualification will help to support progression into and within jobs set in the customer service industry... Learn about: Relationship Building, Customer Service, Relationship Counselling...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Manager, Customer Service, Customer Service Skills...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
... knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings for the excellence in customer service, dealing with difficult... Learn about: Customer Service Skills, Customer Service, Customer Manager...
- Short course
- Online
- Intermediate
- Different dates available
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Communication Training, Sales Training...
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