Sales and Marketing Courses
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Essentials of Customer Service
Reed Learning
This course combines two of our most popular customer service courses handling customers professionally and professional telephone techniques into a focussed, residential course designed to provide you with comprehensive customer service toolkit Cour...
(Customer Management Course in Warwickshire)
£1,045 + VAT
News Writing
Henshall Centre
News Writing Delegates learn how to: · Write crisp, clear copy · Define news · Identify all the news elements in a story · Identify the strongest news angle for any given publication · Structure a news story to reflect its news values and make it eas...
(Public Relations Course in London)
£395 + VAT
Protecting Reputation in a Crisis
Continuity Shop
Protecting Reputation in a Crisis The Course Covers: The psychology of crises Communication techniques Anticipating and preparing PR management of a crisis Understanding the nature of crisis Realistic and achievable crisis preparation The crisis hand...
(Investor Relations Course in Worcestershire)
£1,205 + VAT
Professional Copywriting
Harlequin Training
Professional Copywriting Understanding your audience Identifying target audiences and their aspirations Tailoring content and style to different groups Creating a clear sense of corporate identity Distinctive tones of voice Developing a brand story W...
(Creative Advertising Course in London)
£395 + VAT
Level 2 & 3 Certificate in Customer Service
5E Ltd
Level 2 Certificate in Customer service Unit 1: The Customer Service Environment Learners demonstrate a basic understanding of the principles of customer services. They will show an understanding of how good practice can benefit customers and organiz...
(Customer Management Vocational in London)
Vocational
- in Haringey
- Inhouse
- 2 Months
Free
Business Communications
Aaliyah Consultancy
Business Communications This business communications training course enables you to develop business communications that will enable you to make your point quickly, clearly and persuasively. You will learn how to structure your thoughts, analyse your...
(Other Corporate Communication Course in )
£255 + VAT
Report Writing
Stephen Lloyd Training
Report Writing This detailed course will help you to write reports that are clear, impressive and successful. It describes a five-stage approach that will simplify your task whatever type of report you are preparing. Planning is the key to success, s...
(Public Relations Course in London)
£375 + VAT
Selling to Advertising Agencies
Cosensa Learning & Development Ltd
Course Objectives: In terms of media sales, the advertiser, or 'the client', is the person - more more often the people...- media sales executives with an understanding of the advertising buying agencies role in the advertising process...
(Other Advertising Course in Highlands and Islands)
Course
- in Inverness
- Inhouse
- 2 Days
£ On request
Customer Service
Maguire Training
Customer Service Duration: 2 Days Whether you are in a dedicated sales role or simply a customer facing role in any capacity this course will be a valuable part of your personal development and understanding of the responsibility that everyone...
(Other Sales Course in )
£ On request
Best Practice for Account Managers
Reed Learning
and effectively capturing vital information to use later in the sales cycle Promoting your solutions in a memorable way to raise...
(Sales Management Course in London)
£499 + VAT
Telephone Selling Techniques
CSE-Demos Training and Development
email to support sales activities Plan and Prepare the Call > Identifying and understanding your prospect > Creating... and when to conclude Deal with Incoming Calls > Understanding customers' concerns > Turning enquiries into sales or appointments > Handling...
(Sales Skills Workshop in London)
£819 + VAT
Certificate in Public Relations
London College of International Business Studies
Certificate in Public Relations Areas Covered : Consumer and Trade PR Media Relations PR Promotions & Sponsorships Corporate PR & Corporate Social Responsibility Principles of Marketing Oral Communication for Business Business Writing Timings...
(Public Relations Course in London)
£1,560 + VAT
An Integrated Approach to Public Relations for the 21st Century
London School of Public Relations and Branding (LSPR)
when dealing with PR Appreciate the role of planning and finance in a PR/marketing context Acquire confidence and familiarity with PR/marketing terminology and basic business concepts Understand the growing impact of relationship marketing and customer...
(Public Relations Course in London)
£ On request
Managing Internal Communications
Henshall Centre
audiences. The pros and cons of different media channels. The role of social marketing in internal communications. Developing...
(Other Corporate Communication Course in London)
£435 + VAT
Mobile Content
E-consultancy
and Bell Mobility where he held various sales and marketing functions within mobile content. Dave has an MBA from Erasmus... Pictures Television’s Afterworld” • Q&A WHO IS THE COURSE FOR? • Content owners and publishers • Marketing directors • Account...
(Other Marketing Training in London)
£525 + VAT
Building And Retaining Customer Relationships
Hemsley Fraser
Requirements: To gain the maximum benefit from the course, before attending the course you will be sent a questionnaire to complete which asks you to consider current expectations and challenges of both your customers and of you. This will help you s...
(Customer Management Course in London)
£529 + VAT
Exceptional Customer Service
Business Enhancement Training
Exceptional Customer Service Training Course Set your Organisation apart from the competition - Give Exceptional Customer Service! The Exceptional Customer Service Training course will teach you how to 'Go the Extra Mile' for your Customers, handle i...
(Other Sales Course in London)
£295 + VAT
Effective negotiation training
Bladonmore Training
Effective negotiation training This course puts the simple and fundamental principle that "everything is negotiable" into the context of your business. It teaches essential negotiation tips and techniques, and is structured to generate immediate impr...
(Sales Management Training in London)
£ On request
Building a customer mentality
The In-House Training Company
sales, customer service and management training. In addition to her other training work, Marilyn is currently a guest lecturer...' Focus: developing attitudes and beliefs that drive customer-focused behaviours. Leadership in sales and customer service...
(Customer Management Course in Hertfordshire)
Course
- in Harpenden
- Inhouse
- 1 Day
£ On request
Introduction to Successful Selling
Reed Learning
A natural sales ability together with stacks of enthusiasm is useless unless channelled in the right direction. This course teaches new sales people tried and tested techniques to give a solid foundation from which to set off. It also provides great...
(Sales Skills Course in Greater Manchester)
£895 + VAT
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