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Customer Management courses Coventry
- Course
- Coventry
...Everyone has had at least one experience of poor Customer Care, be it from rude or unhelpful staff, undelivered promises, or something as simple as absence...
- Short course
- Coventry
- 1 Day
...who have direct contact with customers, both internal and external, who need the skills in order to provide excellent customer service. This course outline...
Similar training online and classroom-based
- Course
- Distance Learning
- Advanced
- December
- 400h
...qualities of the effective leader. Learn how to build and optimise a high-performance team, create a motivating workplace culture and provide constructive feedback... Learn about: Leadership Course, Team Dynamics, Team Leader...
- Course
- Online
- Intermediate
- Different dates available
- 16h
...Challenges Assertively Dealing With Difficult People Dealing With Stress Meeting Expectations Setting Goals Seven Steps to Customer Problem Solving Telephone... Learn about: Customer Care, Customer Problem Solving, Customer Service...
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