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Customer Management courses Birmingham
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Advanced
- March
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Understand... Learn about: Customer relationship, Customer Manager, Customer Relationship Management...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...(Developing Relationships with the Five Types of Group Decision Makers) 14:40 - 15:00 Planning and Control (Using the SOSTT +4Ms effectively)... Learn about: Marketing Strategy, Personal Marketing, Marketing Segmentation...
...(Developing Relationships with the Five Types of Group Decision Makers) 14:40 - 15:00 Planning and Control (Using the SOSTT +4Ms effectively)... Learn about: Marketing Strategy, Personal Marketing, Marketing Segmentation...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...(Here delegates will look at the importance of first impressions i.e. when answering the phone and also the limitations of verbal communication through a fun exercise)... Learn about: Customer Service, Communication Training, Customer relationship...
- Course
- Birmingham
- Different dates available
...will be required to complete qualifications during the period usually with set study days. As part of the apprenticeship, there will be a number of specific... Learn about: Customer Service...
- Training
- Birminghamandanother venue.
- London
- 1 Day
...skills & techniques » Gain the customers trust & confidence - Build a positive rapport » Avoid conflict & say "NO" respectively » Handle complaining customers...
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I like being with many people all the time.It is a small campus but always clean and very well located, it is some time noisy, but it is very pleasnt
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- NVQ
- Birmingham
- Different dates available
- 12 Months
...There is a growing demand across all sectors for people who have the skills and abilities to be people focussed and who want to contribute to the on-going... Learn about: Customer Service...
...There is a growing demand across all sectors for people who have the skills and abilities to be people focussed and who want to contribute to the on-going... Learn about: Customer Service...
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I like being with many people all the time.It is a small campus but always clean and very well located, it is some time noisy, but it is very pleasnt
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- Training
- Birminghamand11 other venues
- Basingstoke, Manchester, Bristol, Southampton, Reading, Swindon, Garforth, Woking, Brentwood, Oxford, London ...
- 1 Day
...To illustrate the Qualities and Key Skills required. To show how to develop and maintain a Positive Attitude. To show how to use the telephone effectively...
- A Level
- Birmingham
- Different dates available
...learners aged 16 and above. These courses are usually FREE– unless you are working for a large employer. Delivery and Assessment You will complete workbooks by post/email/online... Learn about: Customer Service...
- NVQ
- Birmingham
- Different dates available
- 2 Years
...to understand the higher level skills and knowledge required to become a manager. You will have practical assessments, online tests and assignments during... Learn about: Team Training, Revenue management, Hospitality catering...
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