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The course was simple and amazing, I had a nice time in all, tutor was amazing and he provided good knowledge, I enjoyed my time.
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Great course, Tracey was a wonderful trainer and they helped in delivering good sessions. It was a confidence booster surely.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
- 1 Day
...achieved with every call.) 12:45 - 13:45 Lunch 13:45 - 15:30 Module 4 Developing & Maintaining a Sales Prospect System (How to use a system to maximise... Learn about: Marketing Tools, Sales Training, Marketing Strategy...
...achieved with every call.) 12:45 - 13:45 Lunch 13:45 - 15:30 Module 4 Developing & Maintaining a Sales Prospect System (How to use a system to maximise... Learn about: Marketing Tools, Sales Training, Marketing Strategy...
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The course was simple and amazing, I had a nice time in all, tutor was amazing and he provided good knowledge, I enjoyed my time.
← | → see all
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Great course, Tracey was a wonderful trainer and they helped in delivering good sessions. It was a confidence booster surely.
← | → see all
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The course was simply awesome and I had a nice time in all. Thanks for the same.
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- Short course
- Edinburgh
- Intermediate
...coaching, mentoring etc.) 10:30 - 11:00 Key Coaching Skills (A step-by-step guide to the coaching process) 11:00 - 11:15 Coffee 11:15 - 12:00 Key Coaching Skills... Learn about: Coaching Individual Experience, Coaching Definitions, Sales Training...
...coaching, mentoring etc.) 10:30 - 11:00 Key Coaching Skills (A step-by-step guide to the coaching process) 11:00 - 11:15 Coffee 11:15 - 12:00 Key Coaching Skills... Learn about: Coaching Individual Experience, Coaching Definitions, Sales Training...
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The course was simply awesome and I had a nice time in all. Thanks for the same.
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The events I have done since the training the audience range is always being so great and I am very much thankful to the trainers that made me able to do this. I am extremely blessed to get training from there.
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- Short course
- Edinburghand7 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 Task 1: What Do We Hate About Calling Other Companies? 10:30 - 11:15 Incoming Calls... Learn about: Closing the Sale, Incoming Calls...
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 Task 1: What Do We Hate About Calling Other Companies? 10:30 - 11:15 Incoming Calls... Learn about: Closing the Sale, Incoming Calls...
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The events I have done since the training the audience range is always being so great and I am very much thankful to the trainers that made me able to do this. I am extremely blessed to get training from there.
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- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Nottingham
- Intermediate
- 2 Days
...15:00 Advanced Objection Handling 15:00 - 15:45 What Type of Closer Are You? 15:45 - 16:00 General Discussion And Questions DAY 2 09:30 - 10:00 Summary of Day 1 10:00... Learn about: Sales Training, Customer relationship, Marketing Strategy...
- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Nottingham
- Intermediate
- July
...How and when to use over 20 types of closes Greater ability to handle objections Gain greater confidence to close in difficult situations Advanced Closing Skills... Learn about: Marketing Communications, Closing Skills, Strategic Planning...
- Short course
- Edinburghand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...After each event the facilitator will receive feedback from the other participants and the tutor on their performance.This continues for the remainder... Learn about: Problem Solving, Customer Service Skills, Time management...
- Short course
- Edinburghand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...in internal one-to-one or Team situations or external Client or Customer meetings at an advanced level. It will also benefit those responsible for developing... Learn about: Communication Skills, Sales Techniques, Sales Training...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through... Learn about: Customer Care, Incoming Calls, Customer Complaints Calls...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...environment How to handle complaints in a positive way Dealing with Incoming Calls Positively - Timetable (Split into two groups) 09:30 GROUP 1 Task... Learn about: Incoming Calls, Excellent Customer Care, Customer Care...
- Course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...What annoys us and what delights us? 10:00 – 10:30 Best practice. The golden rules to writing an outstanding email. 10:30 – 11:00 Verbal communication skills... Learn about: Via Email, Skills sets...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...opportunity to measure how well you are doing and work on improvement areas An increase in confidence in dealing with visitors Enhancing the Visitors Experience... Learn about: Good Practices, Customer Care, Care Skills...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...This is a fully hands-on course that will improve the incoming call skills of both inexperienced and experienced staff who take incoming calls. Greater... Learn about: Outgoing calls, Telephone answering, Incoming Calls...
- Training
- Edinburgh
- Advanced
- 1 Day
...customers by pro-actively anticipating their needs Develop your consultative selling competencies which will maximize the business relationship with your client... Learn about: Body Language Techniques, Structured Product Brand Talk, Interpersonal Skills...