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The course was simple and amazing, I had a nice time in all, tutor was amazing and he provided good knowledge, I enjoyed my time.
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Great course, Tracey was a wonderful trainer and they helped in delivering good sessions. It was a confidence booster surely.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
- 1 Day
...best to exploit them to maximise sales & profit. The course then looks at how to improve the sales team's handling of incoming & outgoing calls to achieve maximum results... Learn about: Marketing Communications, Sales Training, Marketing Strategy...
...best to exploit them to maximise sales & profit. The course then looks at how to improve the sales team's handling of incoming & outgoing calls to achieve maximum results... Learn about: Marketing Communications, Sales Training, Marketing Strategy...
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The course was simple and amazing, I had a nice time in all, tutor was amazing and he provided good knowledge, I enjoyed my time.
← | → see all
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Great course, Tracey was a wonderful trainer and they helped in delivering good sessions. It was a confidence booster surely.
← | → see all
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The course was simply awesome and I had a nice time in all. Thanks for the same.
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- Short course
- Edinburgh
- Intermediate
...How to improve individual performance How to deal with defensiveness To be able to identify opportunities for coaching in the work environment Coaching... Learn about: Sales Training, Coaching Definitions, Coaching Skills...
...How to improve individual performance How to deal with defensiveness To be able to identify opportunities for coaching in the work environment Coaching... Learn about: Sales Training, Coaching Definitions, Coaching Skills...
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The course was simply awesome and I had a nice time in all. Thanks for the same.
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The events I have done since the training the audience range is always being so great and I am very much thankful to the trainers that made me able to do this. I am extremely blessed to get training from there.
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- Short course
- Edinburghand7 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...roleplaying to drive the points home. 20+ types of closing strategies Greater confidence in handling objections positively Understanding the customer\'s... Learn about: Incoming Calls, Closing the Sale...
...roleplaying to drive the points home. 20+ types of closing strategies Greater confidence in handling objections positively Understanding the customer\'s... Learn about: Incoming Calls, Closing the Sale...
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The events I have done since the training the audience range is always being so great and I am very much thankful to the trainers that made me able to do this. I am extremely blessed to get training from there.
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- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Nottingham
- Intermediate
- 2 Days
...10:15 Questionnaire on Time Management 10:15 - 10:45 Personal Time Management 10:45 - 11:00 Coffee break 11:00 - 12:15 Life Management 12:15... Learn about: Customer Manager, Customer relationship, Customer Relationship Management...
- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Nottingham
- Intermediate
- July
...This advanced closing skills course is specifically designed for more experienced sales people, it reviews the sales process and identifies the appropriate... Learn about: Closing Skills, Marketing Tools, Organizational Skills...
- Short course
- Edinburghand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...of the day with a 15 minute break. 15:45 - 16:15 Review and action planning. The participants will leave the event with a plan to deliver a facilitated event back at... Learn about: Sales Techniques, Problem Solving, Sales Training...
- Short course
- Edinburghand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...by understanding negotiation pitfalls and barriers and how to deal with them. You will also receive specific feedback on your negotiation style and guidelines... Learn about: Customer Relationship Management, Speaking Skills, Communication Skills...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...own scoring systems and the whole group discusses whether these marking procedures can be improved.) 12:45 – 13:00 Review of Morning Activities 13:00 –... Learn about: Handling Complaints, Customer Care, Customer Complaints Calls...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...environment How to handle complaints in a positive way Dealing with Incoming Calls Positively - Timetable (Split into two groups) 09:30 GROUP 1 Task... Learn about: Customer Care, Excellent Customer Care, Incoming Calls...
- Course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...Timetable 09:00 – 9:30 Welcome and coffee. Objectives of the course and Speed-Breaking exercise. 09:30 – 10:00 The advantages, issues and skills sets required to write emails... Learn about: Via Email, Skills sets...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...The ability to develop a greater awareness of the visitors perspective and needs An improved understanding of your own strengths and improvement areas... Learn about: Public Sector, Customer Care Skills, Good Practices...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...in relation to incoming calls How to handle complaints in a positive way Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Timetable 14:00... Learn about: Telephone answering, Incoming Calls, Outgoing calls...
- Training
- Edinburgh
- Advanced
- 1 Day
...and delivery of sales related training programmes. The trainer has been successfully delivering training to both public and private sector organisations... Learn about: Interpersonal Skills, Handle Objections, Controlling the Sales Interview...