Sales and Marketing Courses
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Web Measurement and Analytics
E-consultancy
Effectiveness: Improve your digital marketing and e-commerce results through analytical insight If you and your organisation.... The course will show you how to produce a plan to develop the most appropriate metrics, tools and digital marketing improvement process...
(Internet Marketing Training in Greater Manchester)
£525 + VAT
Managing And Coaching Your Customer Service Team
Hemsley Fraser
The Manager as a Role Model Your role and responsibilities Your impact on the team and the individuals and their behaviour Creating a customer-focused culture Effective Communication Overcoming barriers to get results Being assertive in one-to-one an...
(Customer Management Course in London)
£899 + VAT
Creative Thinking
7city Learning
Creative Thinking At the end of the course participants will be able to: Use frameworks to make, evaluate and review decisions Solve problems quickly using the most appropriate technique Apply a variety of methods to enhance their thought processes T...
(Creative Advertising Course in London)
£450 + VAT
Return on Satisfaction
JPD Training
Return on Satisfaction Why you should attend This one-day course is designed for delegates with considerable experience in the field of customer research. It provides an overview of the principles and use of statistical techniques used to establish t...
(Market Analysis Course in London)
£319 + VAT
Customer Satisfaction Measurement
JPD Training
Customer Satisfaction Measurement A one-day course on the use of customer surveys to measure customer satisfaction "Well presented, clear and concise. Will be very useful for company's further surveys." Roger Drewett, Manager, Market Planning, UES St...
(Customer Management Course in London)
£319 + VAT
Speech Writing
Henshall Centre
Effective Press Release Writing A one-day workshop on producing press releases with the maximum potential for getting coverage even for the least promising of stories Delegates learn how to: · Write crisp, clear copy that will catch the eye of a jour...
(Public Relations Course in London)
£395 + VAT
Creativity in PR
Henshall Centre
Creativity in PR Delegates learn how to: · Recognise opportunities for creative problem solving · Establish creative dialogue with their colleagues · Use simple techniques to tap into their own creative potential · Apply creativity to their PR plans...
(Public Relations Course in London)
£395 + VAT
Corporate Social Responsibility
Henshall Centre
Corporate Social Responsibility Delegates learn how to: · Enhance an organisation's profile - and its ability to handle issues - through a sincere commitment to corporate ethics · Identify and deal confidently with potential and emerging issues · Hel...
(Public Relations Course in London)
£435 + VAT
Report Writing
Stephen Lloyd Training
Report Writing This detailed course will help you to write reports that are clear, impressive and successful. It describes a five-stage approach that will simplify your task whatever type of report you are preparing. Planning is the key to success, s...
(Public Relations Course in Avon)
£375 + VAT
Face-To-Face Selling
CSE-Demos Training and Development
, delegates learn from their mistakes and develop their strengths and new skills. Who should attend Sales executives... approach to client sales meetings. Course objectives By the end of this highly practical two-day course, you will: > Put...
(Sales Skills Workshop in London)
£539 + VAT
Selling Strategically
Phoenix Training
Selling Strategically Course Objective: to encourage participants to think more strategically about their approach to sales... sales skills as well as helping to improve participants’ understanding of their client base and how both new and existing...
(Sales Management Workshop in London)
£1,850 + VAT
Credit Risk for Non Financial Managers
Crest Training
accounts Establishing credit and sales harmony Objectives of credit analysis, what do we expect to see? Using...
(Sales Skills Workshop in North Yorkshire)
£250 + VAT
Fundamentals for PR Professionals
Henshall Centre
of Marketing The role of brand image. The relationship between PR and marketing. The four Ps; the product life cycle; cognitive...
(Public Relations Course in London)
£595 + VAT
Search Engine Optimisation Training
Net Resources Ltd
engine marketing strategy for your own website and you'll have benefited from our professional consultancy into the market...
(Internet Marketing Course in Edinburgh)
£450 + VAT
Email Newsletters
The Publishing Training Centre
EMAIL NEWSLETTERS Programme How people use and read email newsletters Why write an email newsletter? Strategy Goals Audience Multiple newsletters The relationship between email newsletters, blogs and RSS Format HTML or text Layout Links Length Conten...
(Internet Marketing Course in London)
£349 + VAT
Google Adwords Essentials
Highlander Ltd
Google Adwords Essentials The Google Adwords Essentials Workshop - is a one day practical, hands-on training course aimed at online marketers, web executives, webmasters, agency account managers and campaign managers who need to set-up, manage and op...
Course
- Blended
- in London
- Inhouse
- 1 Day
£450 + VAT
Customer Service
We Teach You
Customer Service This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution...
£30 + VAT
Consultancy Skills
Phoenix Training
Consultancy Skills Course Aim: The aim of the workshop is to provide delegates with a range of consultancy approaches, tools and techniques when working with clients and with opportunities to practise them on case studies, live situations and tasks....
(Sales Skills Workshop in London)
£1,850 + VAT
Managing Difficult and Demanding Customers
Reed Learning
This course gives customer facing personnel the skills to react calmly and positively with difficult clients by giving them an understanding of the causes of difficult behaviour and the basic tools to diffuse it. Delegates will learn how to distance...
(Sales Management Course in London)
£499 + VAT
Customer Service
NCC Home Learning
Training and Development Diploma - Customer Service Individuals will learn the importance of customer service and how to deliver excellent service by following the good practice identified in this course. The information provided will support individ...
£589 + VAT
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