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Credit Risk for Non Financial Managers
Crest Training
accounts Establishing credit and sales harmony Objectives of credit analysis, what do we expect to see? Using...
(Sales Skills Workshop in North Yorkshire)
£250 + VAT
Exceptional Customer Service
Business Enhancement Training
Exceptional Customer Service Training Course Set your Organisation apart from the competition - Give Exceptional Customer Service! The Exceptional Customer Service Training course will teach you how to 'Go the Extra Mile' for your Customers, handle i...
(Other Sales Course in London)
£295 + VAT
Effective negotiation training
Bladonmore Training
Effective negotiation training This course puts the simple and fundamental principle that "everything is negotiable" into the context of your business. It teaches essential negotiation tips and techniques, and is structured to generate immediate impr...
(Sales Management Training in London)
£ On request
Consultancy Skills
Phoenix Training
Consultancy Skills Course Aim: The aim of the workshop is to provide delegates with a range of consultancy approaches, tools and techniques when working with clients and with opportunities to practise them on case studies, live situations and tasks....
(Sales Skills Workshop in London)
£1,850 + VAT
Managing Difficult and Demanding Customers
Reed Learning
This course gives customer facing personnel the skills to react calmly and positively with difficult clients by giving them an understanding of the causes of difficult behaviour and the basic tools to diffuse it. Delegates will learn how to distance...
(Sales Management Course in London)
£499 + VAT
Customer Service
NCC Home Learning
Training and Development Diploma - Customer Service Individuals will learn the importance of customer service and how to deliver excellent service by following the good practice identified in this course. The information provided will support individ...
£589 + VAT
Essential Selling Skills
WWP Training Limited
Understanding the sales process -Discovering what the customer really wants -Recognise what makes customers buy Preparation -Your style and its impact on others -First impressions and how to influence people -Self preparation Structuring...
(Sales Skills Course in London)
£900 + VAT
The Psychology of Selling
TACK International
The Psychology of Selling High spots The TACK Sales Profile - through self analysis, this practical, enlightening exercise enables you to see yourself as your customers see you, helping you to evolve from salesperson to business manager! Interactive...
(Sales Skills Course in )
£990 + VAT
Complete Telesales Skills
Natural Training
sales role is on the phone, and you feel you could be more effective, then this workshop is for you. Quite often you may find...
(Sales Skills Workshop in Warwickshire)
Workshop
- in Birmingham
- Inhouse
- 1 Day
£295 + VAT
Selling Over the Phone - telesales skills
Speak First
Selling Over the Phone - telesales skills Details Max number of participants: 8 Duration: 1 day Available as: In-company and public courses Benefits • Connect with clients on a personal level and quickly find out what matters most to them • Understan...
(Sales Skills Course in London)
£395 + VAT
Selling Over the Phone - telesales skills
Speak First
Selling Over the Phone - telesales skills Details Max number of participants: 8 Duration: 1 day Available as: In-company and public courses Benefits • Connect with clients on a personal level and quickly find out what matters most to them • Understan...
(Sales Skills Course in )
£395 + VAT
Customer Care
MJM Training Solutions
I am sure we are all aware of the importance of good customer care. Without our customers there would not be a business and without the business, of course, everyone sitting here would be hugely affected. I am sure, however, that everyone in this roo...
(Other Sales Course in )
£400 + VAT
Handling Difficult Clients
CSE-Demos Training and Development
Overview Difficult clients can shake the confidence of even the most experienced account handler, leading to a decrease in productivity, a loss of motivation and creating a onsiderable strain in the client-account handler relationship. This workshop...
(Sales Management Workshop in London)
£449 + VAT
Customer Relations NCFE Intermediate Certificate
Basingstoke College of Technology
Customer Relations NCFE Intermediate Certificate Entry Requirements No formal qualifications but you need to be working in an environment with internal or external customers. Description The Certificate in Customer Relations is a level 2 programme pr...
(Sales Skills Course in Berkshire)
£ On request
Customer Relationship Management
Capita Learning and Development
The learning objectives include: Enhance existing customer service skills and develop new techniques to improve your customers' experience. Understand your own impact on customers and identify ways to improve it. Understand the characteristics of 'Th...
(Sales Management Course in London)
£499 + VAT
Professional Selling Skills
Maguire Training
of the essential sales skills needed to be successful in an increasingly competitive environment. They will learn how... of the sales process and giving each delegate the opportunity to practise those skills. Core competencies developed during...
(Sales Skills Course in )
£695 + VAT
Client Relationships - Defend And Develop
CSE-Demos Training and Development
plays which will be videotaped for feedback and analysis. Who should attend Any experienced sales executives who is seeking... salesperson > Benefit from developing a deeper understanding of the sales process > Gain the opportunity to explore more sophisticated...
(Sales Management Workshop in London)
£399 + VAT
8522: Microsoft CRM 3.0 Marketing Automation
Rezound
Course Outline Chapter 1: Microsoft CRM Concepts Chapter 2: Microsoft CRM Client for Outlook Chapter 3: Marketing Automation Life Cycle Chapter 4: Planning Marketing Campaigns Chapter 5: Campaign Creation Chapter 6: Campaign Execution and Response Ma...
(Sales Management Course in South Yorkshire)
Course
- in Sheffield
- Inhouse
- 1 Day
£275 + VAT
Effective Customer Care
NCC Home Learning
The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the programme is to give people, at all levels, the essential knowledge needed to offer the best professional approach to...
£149 + VAT
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