Customer Care Courses

...Over the course of three modules, you will learn what exactly it is that the event planner does, along with how they serve as the linchpin at the centre of the whole operation. You will explore a wide variety of different event types, how to effectively understand customer expectations and... Learn about: Event Management Course, Planning Process, Event Planning...

... II. Tourism Management Economic Impact of Tourism Travel market structure Tourism Operations and Management Module III. Customer Service... Learn about: Russian Language, Tourism management, Spanish Language...

...• PAM- and supporting patients • What is mental illness • Conflict and resolution • Mental health-attitudes and behaviours What it’s like on the front line of general practice • How to deal with difficult people • Customer Care/service • Does it matter how I communicate? • Mental Health- what does... Learn about: Mental Illness, Mental Health, General Practice...

...I include in my network? How do I find new contacts? How do I plan to network? Having conversations How can I start or join a conversation? What can... Learn about: Network Management, Accounting and Finance, Presentation Skills...

... for their potential impact on the project Meeting Customer Needs: Know what your customers need and what you can do to meet these needs Share What You Think is... Learn about: IT Project Management, Time management, Competition Law...

...Our courses help private individuals and corporate clients get a driving licence easily and other transport courses and quickly. With our driver training... Learn about: Road Haulage, Safe Vehicle Operations, Driving Theory...

... to manage office operations effectively and supervise the work of others in an office environment. Course ObjectivesAt the end of the course you will be able to:Introduce the benefits of good customer care Explore ways of handling complaints and difficult customers Demonstrate customer care in face to... Learn about: Body Language, Listening Skills, IT Project Management...

... The importance of hygiene How to maintain hygiene standards Cleaning for infection control Waste disposal for infection control Health care associated infections... Learn about: Anatomy and Physiology, Record Keeping, Time management...

... Module 9 : Invoicing/Petty cash Module 10 : Customer Care Module 11 : Customer Complaints Management Module 12 : Work Planning Module 13 : Document... Learn about: Executive PA, Communication Training, Human Resources...

...Our courses help private individuals and corporate clients get a driving licence easily and other transport courses and quickly. With our driver training... Learn about: Passenger Management, Health and Safety, Safe Vehicle Operations...

... knowledge and supervising events, the course will prepare you to lead a hospitality team effectively and deliver an excellent customer dining experience. To put your skills into practice, you will lead students on our Level 2 course in service delivery within our award-winning Restaurant at Birmingham... Learn about: Food Beverage Service, Restaurant Skills, Customer Care...

...over and over until you feel comfortable in completing the question sheet correctly, you can also download the answers at the end of the course and check... Learn about: Communication Skills, English Conversation, Voice Projection...

... Module 9 : Invoicing/Petty cash Module 10 : Customer Care Module 11 : Customer Complaints Management Module 12 : Work Planning Module 13 : Document... Learn about: Filing systems, Work planning, Ms Word...

...Our courses help private individuals and corporate clients get a driving licence easily and other transport courses and quickly. With our driver training... Learn about: Transport Management, Driving Theory, Safe Vehicle Operations...

...identifying further professional development• Building a portfolio • Analysing feedback • Summarising outcomes • Self assessment • Planning further personal... Learn about: Professional Client Practice, Customer Care, Negotiation Skills...

...Our courses help private individuals and corporate clients get a driving licence easily and other transport courses and quickly. With our driver training... Learn about: Transport Management, CPC Driving, Economic Driving...

... and Tachograph,Safe Vehicle Operations and Loading, Safe & Economic Driving/ Personal Safety,Health and Safety in Transport Operations and Customer Care, Compony... Learn about: Road Haulage, Safe Vehicle Operations, Transport Management...

...Our courses help private individuals and corporate clients get a driving licence easily and other transport courses and quickly. With our driver training... Learn about: CPC Driving, Driving Theory, Road Haulage...

...2 minutes long which feature everyday road scenes. Each clip has one developing hazard but one of the clips shows two developing hazards. This test lasts... Learn about: Safe Vehicle Operations, Passenger Management, Transport Management...

...Our courses help private individuals and corporate clients get a driving licence easily and other transport courses and quickly. With our driver training... Learn about: Safe Vehicle Operations, Driving Theory, CPC Driving...