Customer Service Courses

... safety Principles of customer service in Hospitality, Leisure, Travel and Tourism Legislation in the service of food and beverages Menu knowledge... Learn about: Travel and Tourism, Hospitality industry, Food safety...

...Get on track for a career as a fully qualified vehicle repair technician with the Level 3 Diploma in Light Vehicle Service and Repair. The course will further develop your knowledge of fault diagnosis and repair and advanced electrical systems in a motor vehicle, enabling you to carry out a... Learn about: Vehicle Repair, Customer Service...

... in the hospitality, leisure, travel and tourism industries / understand the role of the individual in delivering customer service in the hospitality, leisure, travel and tourism industries / understand the importance of customers’ needs and expectations in the hospitality, leisure, travel and tourism industries... Learn about: Travel and Tourism, Customer Service, Travel Tourism...

..., students will be eligible to be employed as Beauticians and provide a range of beauty services including nail, waxing, lash and brow, and basic make-up services. You will possess a range of well-developed technical and customer service skills. This includes client consultation on beauty products... Learn about: Customer Service, Customer Service Skills...

... business units of competency covering disciplines including: Application of principles of professional practice to work in the financial services industry Identification of risk and the application of risk management processes Implementation of customer service standards Analysis and interpretation... Learn about: Financial Services, IT risk, Customer Service...

...ou’ll work for an employment service provider such as a recruitment agency, a school or college delivering careers advice, a prison resettlement team, an armed forces resettlement team, or a supplier of Not in Education Employment or Training (NEET) services... Learn about: Customer Service, Relation Management...

... in accordance with organisational procedures, and monitor counter activity to ensure that customer needs are being met. Senior Customer Adviser: They deal with setting up more complex bank accounts for both new and existing customers within their agreed authority limits, including those for high net worth... Learn about: Financial Training, Retail Banking, Financial Services...

... personally and with a team. Be able to identify and comply with regulatory requirements. Reflect on and enhance their selling skills. Understand and demonstrate the key elements in providing excellent customer service. Be able to effectively process financial transactions... Learn about: Financial Services, Financial Training, Customer Service...

...The hospitality industry is made up of thousands of exciting organisations such as restaurants, hotels, coffee shops and nightclubs, whereby customer satisfaction is key to ensuring a successful business. Roles within hospitality tend to be customer-focused, flexible and sociable, offering a... Learn about: Customer Service, Hospitality industry, Food Service...

... business roles across the country. You will learn to produce business documents and spreadsheets, improve your keyboard skills, process payroll and accounts, handle customer service, and organise workplace information. Elective units in the course let you to tailor your learning to suit your current... Learn about: Business and Administration, Customer Service, Business Administration...

... and develop a plan to meet objectives, both personally and with a team. Be able to identify and comply with regulatory requirements. Reflect on, and enhance their selling skills. Understand and demonstrate the key elements in providing excellent customer service. Be able to effectively process financial... Learn about: Sales Training, Customer Service, Financial Training...

... in navigation activities on Cannock Chase and will benefit from trips and visits to fire stations and meet the marines and local army reserve units, as well as hear from guest speakers from police services. You’ll visit public service organisations to gain knowledge from key personnel and find out about career... Learn about: Communication Training, Team Training, Time management...