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Thanks to the great course I have had a great understanding than I ever had before coming here. I completely enjoyed my time there and learned a lot. Thanks again for giving me the experience of my life.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- May
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 Identifying USPs (Unique Selling Points) 10:30 - 11:00 Designing Qualification Questions... Learn about: Role Plays, Sales Presentations, Sales Training...
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 Identifying USPs (Unique Selling Points) 10:30 - 11:00 Designing Qualification Questions... Learn about: Role Plays, Sales Presentations, Sales Training...
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Thanks to the great course I have had a great understanding than I ever had before coming here. I completely enjoyed my time there and learned a lot. Thanks again for giving me the experience of my life.
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- Course
- Online
- Intermediate
- Different dates available
...active listening, value-based selling, and closing strategies, ensuring learners develop the confidence needed to engage customers effectively... Learn about: Telephone Sales, Telesales Executive, Verbal Communication...
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The course was intense and I had a good time in all. Their trainers are brilliant and they made training live and interesting. I had a nice time overall. Thanks for the same.
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The course was excellent and I had a nice time. Andrea was a great trainer. I enjoyed my time like anything.
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PTP course was excellent and they offered awesome delivery sessions. Suzanne was a great trainer, their training session was second to none.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- March
...Timetable 09.30 – 10.00 Coffee & Course Objectives 10.00 – 10.30 An Exercise in Negotiation (Understand what negotiation is) 10.30 – 11.00 Principles of... Learn about: Negotiation Skills...
...Timetable 09.30 – 10.00 Coffee & Course Objectives 10.00 – 10.30 An Exercise in Negotiation (Understand what negotiation is) 10.30 – 11.00 Principles of... Learn about: Negotiation Skills...
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The course was intense and I had a good time in all. Their trainers are brilliant and they made training live and interesting. I had a nice time overall. Thanks for the same.
← | → see all
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The course was excellent and I had a nice time. Andrea was a great trainer. I enjoyed my time like anything.
← | → see all
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PTP course was excellent and they offered awesome delivery sessions. Suzanne was a great trainer, their training session was second to none.
← | → see all
- Course
- Inhouse
- 2 Days
...organisation's situation Outline of programme: "Some people may be 'born salesmen', but the rest of us can learn the techniques for selling success"...
- Course
- Distance Learning
...customer based on respect and trust. They have to establish the relationship over time, and work at maintaining it. This framework works for all forms of selling...
- Training
- Londonand2 other venues
- London, Manchester
- Intermediate
- 1 Day
...are new to or with limited knowledge of selling. The course will build practical skills to enable delegates to deliver effectively in today’s changing world of sales... Learn about: Sales Techniques, Analyse business, Sales Training...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- October
...in a customer-friendly way enabling you to operate in a customer-focused, efficient and effective way. During the day you will enhance your understanding... Learn about: Care Skills, Customer Care, Good Practices...
- Course
- Inhouse
- 2 Days
...organisation's situation Outline of programme: The topics covered include: · what is negotiation? · The 5 step plan for successful negotiations · how to...
- Course
- Online
...to approach sales opportunities with confidence. It looks at a variety of scenarios which all sales staff can relate to, such as the department store...
- A Level
- Leeds
- Different dates available
...related industry qualifications: Competence qualification Level 3 Diploma in Retail Skills (Sales Professional) Knowledge qualification Level 3 Certificate... Learn about: Business Environment, Sales Training, Retail Sales...
- Course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- May
...of 10 top tips that will ensure consistency and professionalism throughout your business Delivering Excellence Via Email - Half Day (am) - Timetable 09:00... Learn about: Via Email, Skills sets...
- Course
- Londonand4 other venues
- Birmingham, Basingstoke, Central London, Manchester
- 1 Day
...Experienced sales professionals who want an extra edge when booking appointments Salespeople using the phone to find customers Sales co-ordinator making...
- Short course
- Online
- Intermediate
- Different dates available
...environment How to handle complaints in a positive way " Dealing with Incoming Calls Positively- Virtual Training - Timetable (Split into two groups)... Learn about: Incoming Calls...
- Short course
- Online
- Different dates available
...the customers motivation Overcoming customers objections to the price Individual sales issues discussed and resolved" " Closing The Sale & Dealing With Objections...
- Short course
- Online
- Intermediate
- Different dates available
...This is a fully hands-on course that will improve the incoming call skills of both inexperienced and experienced staff who take incoming calls. Greater...
- Short course
- Online
- Different dates available
...10.00 – 10.30 Four Stages of Retail (Building a profile of success) 10.30 – 11.00 Our Customers – Who Are They? (What do we know about our customers?)... Learn about: Art of Retail Selling, Art of Retail, Retail Selling...
- Short course
- Online
- Intermediate
- Different dates available
...in a customer-friendly way enabling you to operate in a customer-focused, efficient and effective way. During the day you will enhance your understanding... Learn about: Customer Care, Public Sector...
- Course
- Online
- Intermediate
- Different dates available
...of 10 top tips that will ensure consistency and professionalism throughout your business Delivering Excellence Via Email - Half Day (am) - Timetable 09:00... Learn about: Excellent customer experience, Customer Service, Via Email...
- Short course
- Online
- Intermediate
- Different dates available
...is always seen in the best light. Greater confidence when taking incoming calls Telephone 'etiquette' when answering, holding or transferring calls Understand... Learn about: Customer Care...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...environment How to handle complaints in a positive way Dealing with Incoming Calls Positively - Timetable (Split into two groups) 09:30 GROUP 1 Task... Learn about: Customer Care, Excellent Customer Care, Incoming Calls...
- Short course
- Online
- Different dates available
..." Confidence in Making Face to Face Cold Calls - Timetable 08:00 - 08:30 Pairs Allocated Areas and Objectives/Targets Agreed (To take place at a suitable cafe... Learn about: Role Plays, Allocated Areas, Confidence Training...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
...is always seen in the best light. Greater confidence when taking incoming calls Telephone 'etiquette' when answering, holding or transferring calls Understand... Learn about: Handling Complaints, Incoming Calls, Customer Complaints Calls...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- March
...This is a fully hands-on course that will improve the incoming call skills of both inexperienced and experienced staff who take incoming calls. Greater... Learn about: Outgoing calls, Incoming Telephone Calls, Telephone answering...