-
All
- Online
-
Filters
Telephone Skills Courses Buckinghamshire
- Short course
- Milton Keynes
- 1 Day
...and questioning techniques · How to sound confident and helpful · Understanding the customer needs · Handling awkward situations and calls · Taking messages...
-
I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
← | →
- Training
- Milton Keynes
- 1 Day
...the skills learned can equally be applied to areas such as customer service or support, where sales opportunities arise during the normal run of...
...the skills learned can equally be applied to areas such as customer service or support, where sales opportunities arise during the normal run of...
-
I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
← | →
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...(An exercise to discover delegates' personal experience of poor service.) 10:45 - 11:00 Incoming Calls - The Basics & Handling Complaints... Learn about: Call Centre, Best Practice...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...or customer-facing roles. Designed with real workplace needs in mind, this course strengthens problem-solving skills, service orientation, and IT awareness—making... Learn about: Voice Mail, Verbal Communication, Sales by Phone...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you