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Telephone Skills Courses Cumbria
- NVQ
- Appleby-in-westmorland
...are competent in performing a number of administrative tasks. Some of these units are mandatory, while others are optional to allow you to look at an...
- Short course
- Appleby-in-westmorland
- 1 Day
...is a one-day training course designed to help you make the most of all telephone and email communications, turning these into effective sales tools...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...Keep In Touch, Details) 11:30 - 12:00 Task 2: What Do You Really Want From These Calls? (Setting out your objectives) 12:00 - 12:45 Negotiating Skills... Learn about: Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Call Handling, Customer Service Skills, Customer Care...
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