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Telephone Skills Courses Norfolk
- Training
- Norwich
- 1 Day
...skills and confidence to develop your customer-centred activities. There is guidance on how to quickly implement ideas and techniques to handle all customer...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...Keep In Touch, Details) 11:30 - 12:00 Task 2: What Do You Really Want From These Calls? (Setting out your objectives) 12:00 - 12:45 Negotiating Skills... Learn about: Customer Care...
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