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Telephone Skills Courses Norfolk
- Training
- Norwich
- 1 Day
...skills and confidence to develop your customer-centred activities. There is guidance on how to quickly implement ideas and techniques to handle all customer...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service Skills, Customer Service...
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