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Telephone Skills Courses Somerset

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Voice over IP (VoIP) and IP Telephony Solutions course in Bath

Verhoef Training Ltd.
  • Course
  • Bath
  • 3 Days

...suite and of IP addressing prior to attending. Course 315: Internetworking with TCP/IP, is recommended. DURATION: 3 days. OBJECTIVES: Voice over IP (VoIP)...

Price on request

Customer Service over the Phone course in Bridgwater

Bridgwater & Taunton College
  • Course
  • Bridgwater

...training providers in the South West. The following course, offered by Bridgewater College, will help you improve your skills and achieve your professional goals... Learn about: Customer Service...

Price on request

Similar training online and classroom-based

Excellent Customer Care - Incoming Calls - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...Keep In Touch, Details) 11:30 - 12:00 Task 2: What Do You Really Want From These Calls? (Setting out your objectives) 12:00 - 12:45 Negotiating Skills... Learn about: Customer Care...

Price on request

Outstanding Customer Service Skills - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service Skills, Customer Service...

Price on request

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