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Telephone Skills Courses Somerset
- Course
- Bath
- 3 Days
...suite and of IP addressing prior to attending. Course 315: Internetworking with TCP/IP, is recommended. DURATION: 3 days. OBJECTIVES: Voice over IP (VoIP)...
- Course
- Bridgwater
...training providers in the South West. The following course, offered by Bridgewater College, will help you improve your skills and achieve your professional goals... Learn about: Customer Service...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...(An exercise to discover delegates' personal experience of poor service.) 10:45 - 11:00 Incoming Calls - The Basics & Handling Complaints... Learn about: Call Centre, Best Practice...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...or customer-facing roles. Designed with real workplace needs in mind, this course strengthens problem-solving skills, service orientation, and IT awareness—making... Learn about: Sales by Phone, Communication techniques, Voice Mail...
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