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Telephone Skills Courses Northamptonshire
- Training
- Northampton
...Our Trainers are industry specialists with recognised qualification in training delivery and NVQ assessment and certification. We deliver practical...
- Training
- Northampton
- 1 Day
...for the Telebusiness industry. By including one day workshops & modular programmes that are integrated with call centre technologies, and using skilled...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 9h
...to acquire skills for their profession. People who are interested in call centre customer service training. Module One: Getting Started Workshop Objectives Module... Learn about: Difficult Customers, Customer Service, Case Study...
- Short course
- Online
- Intermediate
- Different dates available
...Keep In Touch, Details) 11:30 - 12:00 Task 2: What Do You Really Want From These Calls? (Setting out your objectives) 12:00 - 12:45 Negotiating Skills... Learn about: Customer Care...
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