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Telephone Skills Courses Northamptonshire
- Training
- Northampton
...To gain knowledge and skills on phone sales and telephone techniques. Suitable for: Companies and employees...
- Training
- Northampton
- 1 Day
...To gain knowledge and skills on call centre management and employee training. Suitable for: Call centre supervisors, managers, employees and experienced staff need training...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
... impressions, Answering the Telephone, The Correct Vocabulary) 11:00 - 11:15 Coffee Break 11:15 - 11:45 Task 2: What Are Your Objectives? 11:45 - 12:45 Delegates... Learn about: Call Centre, Best Practice...
- Course
- Online
- Different dates available
...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...
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