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Telephone Skills Courses Northamptonshire

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Related courses

Phone Sales & Telephone Techniques course in Northampton

ASA Training & Skills Development
  • Training
  • Northampton

...Our Trainers are industry specialists with recognised qualification in training delivery and NVQ assessment and certification. We deliver practical...

Price on request

Call Centre Management & Employee course in Northampton

ASA Training & Skills Development
  • Training
  • Northampton
  • 1 Day

...for the Telebusiness industry. By including one day workshops & modular programmes that are integrated with call centre technologies, and using skilled...

Price on request

Similar training online and classroom-based

Outstanding Customer Service Skills - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service, Customer Service Skills...

Price on request
Save 94%

Customer service basics - Online course

John Academy
  • Course
  • Online
  • Different dates available

...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...

£ 10

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