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Telephone Skills Courses Worcestershire
- Course
- Redditch
...This course will develop your techniques , skills and approach cover a wide variety of areas, which include telephone and communication skills as well as managing conflict. Suitable for personnel and managers from both internal and customer-facing departments...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... interesting and want to explore the answers, then enrol now, and you will surely enjoy this Helpdesk Support Training Course. This training program intends at providing you with an overview of the standard knowledge and skills required to assist an individual seeking help for troubleshooting technical issues... Learn about: Verbal Communication, Voice Mail, Cold and Warm Calls...
- Course
- Online
- Different dates available
...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...
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