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Telephone Skills Courses Worcestershire

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Related courses

Customer Service - Telephone Skills course in Redditch

Righttrack Consultancy
  • Course
  • Redditch

...a Righttrack trainer will either visit / call (depending on you preference) to launch an initial investigation to help familiarise themselves with your expectations...

Price on request

Similar training online and classroom-based

Excellent Customer Care - Incoming Calls - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...Keep In Touch, Details) 11:30 - 12:00 Task 2: What Do You Really Want From These Calls? (Setting out your objectives) 12:00 - 12:45 Negotiating Skills... Learn about: Customer Care...

Price on request

Outstanding Customer Service Skills - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service, Customer Service Skills...

Price on request

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