-
All
- Online
-
Filters
Telephone Skills Courses Hertfordshire
- Course
- Watford
...CUSTOMER CARE Your salon success relies on growing your customer base, and this workshop will highlight the key areas to improve, from reception to the quality of the service...
- Course
- Harpenden
- 3 Days
...practical exercises, case studies and tutor-facilitated discussion. The programme can be delivered in a two-day format, at the expense of some of the exercises and case studies...
- Short course
- Harpenden
- 1 Day
...taught and mastered. This programme shows how calls can be controlled and dealt with swiftly, efficiently and to all reasonable customer satisfaction...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...
- Course
- Online
- Different dates available
- 9h
...to acquire skills for their profession. People who are interested in call centre customer service training. Module One: Getting Started Workshop Objectives Module... Learn about: Call Centre, Open questions, Defining Buying Motives...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you