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Telephone Skills Courses Leicestershire
- Short course
- Wymeswoldand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- June
...demos and quotations.) 10:45 - 11:15 Participants to Draw Up Their Own 12 Month Marketing Plan (Looking at the best target industries for telephone prospecting... Learn about: Customer Care, Telephone answering, Customer Retention Strategy...
- NVQ
- Coalville
- 12 Months
...Course Length 9-12 months. As you work at your own pace, some people achieve it in a shorter length of time. What will I study? Mandatory units:...
- Course
- Leicester
- Different dates available
...The qualification is suitable for all learners to help you better understand the sector, in order to support your career choices. It gives you the opportunity... Learn about: Customer Service...
- NVQ
- Coalville
- 12 Months
...best suit their work situation and job role. Course Length 9-12 months. As you work at your own pace, some people achieve it in a shorter length of...
- NVQ
- Coalville
- 12 Months
...which details the types of evidence you need to collect. Your assessor will then verify your evidence and sign off units when sufficient evidence has been recorded...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 9h
...to acquire skills for their profession. People who are interested in call centre customer service training. Module One: Getting Started Workshop Objectives Module... Learn about: Open questions, Getting Beyond the Gate Keeper, Defining Buying Motives...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Customer care operatives, Sales Process, Customer Service Skills...
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