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Telephone Skills Courses Dorset

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Persuading and Influencing Skills course in Wimborne

Watermill Training
  • Course
  • Wimborne
  • 1 Day

...Exploring what others want Obtaining cooperation through consent Building rapport and minimising conflict Giving and receiving feedback Motivating...

Price on request

Similar training online and classroom-based

Advanced Telephone Prospecting - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Different dates available

...and encourage more meetings, demos and quotations.) 10:45 - 11:15 Participants to Draw Up Their Own 12 Month Marketing Plan (Looking at the best target... Learn about: Sales Training, Closing Skills, Sales Trends...

£ 280

Outstanding Customer Service Skills - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service Skills, Customer Service...

Price on request

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