Telephone Skills Courses Dorset
Watermill Training
- Course
- Wimborne
- 1 Day
...Exploring what others want Obtaining cooperation through consent Building rapport and minimising conflict Giving and receiving feedback Motivating...
Price on request
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John Academy
- Course
- Online
- Different dates available
...Module Two – Aspects of Phone Etiquette 01:00:00 Module Three – Using Proper Phone Language 01:00:00 Module Four- Eliminate Phone Distractions 01:00:00... Learn about: Customer Service, Communication Training...
£ 14
PTP Training & Marketing Ltd
- Short course
- Online
- Intermediate
- Different dates available
...Keep In Touch, Details) 11:30 - 12:00 Task 2: What Do You Really Want From These Calls? (Setting out your objectives) 12:00 - 12:45 Negotiating Skills... Learn about: Customer Care...
Price on request
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