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Telephone Skills Courses Kent

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Contact Centre Operations NVQ Level 2 course in Ramsgate

East Kent College
  • NVQ
  • Ramsgate
  • Different dates available

...and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills...

£ 595 + VAT

Contact Centre Operations NVQ Level 2 course in Broadstairs

Thanet College
  • NVQ
  • Broadstairs
  • Different dates available

...and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills... Learn about: Call Centre, Customer Care, Customer Service Skills...

£ 595 + VAT

Similar training online and classroom-based

Save 94%

Customer service basics - Online course

John Academy
  • Course
  • Online
  • Different dates available

...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...

£ 10
Save 89%

Call Centre & Customer Service Training Course - Online

John Academy
  • Course
  • Online
  • Different dates available
  • 9h

...to acquire skills for their profession. People who are interested in call centre customer service training. Module One: Getting Started Workshop Objectives Module... Learn about: Open questions, Defining Buying Motives, Case Study...

Special Emagister price

£ 20 £ 199

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