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Telephone Skills Courses Kent

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Contact Centre Operations NVQ Level 2 course in Ramsgate

East Kent College
  • NVQ
  • Ramsgate
  • Different dates available

...and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills...

£ 595 + VAT

Contact Centre Operations NVQ Level 2 course in Broadstairs

Thanet College
  • NVQ
  • Broadstairs
  • Different dates available

...and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills... Learn about: Customer Care, Call Centre, Customer Service Skills...

£ 595 + VAT

Similar training online and classroom-based

Save 97%

Helpdesk Support Training Course - Online

One Education
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 1 Year

...or customer-facing roles. Designed with real workplace needs in mind, this course strengthens problem-solving skills, service orientation, and IT awareness—making... Learn about: Sales by Phone, Verbal Communication, Warm Calls...

Special Emagister price

£ 9 £ 425

Excellent Customer Care - Incoming Calls - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...Keep In Touch, Details) 11:30 - 12:00 Task 2: What Do You Really Want From These Calls? (Setting out your objectives) 12:00 - 12:45 Negotiating Skills... Learn about: Customer Care...

Price on request

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