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Telephone Skills Courses Kent

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Related courses

Contact Centre Operations NVQ Level 2 course in Ramsgate

East Kent College
  • NVQ
  • Ramsgate
  • Different dates available

...and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills...

£ 595 + VAT

Contact Centre Operations NVQ Level 2 course in Broadstairs

Thanet College
  • NVQ
  • Broadstairs
  • Different dates available

...and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills... Learn about: Customer Care, Call Centre, Customer Service Skills...

£ 595 + VAT

Similar training online and classroom-based

Call Centre - Achieving Best Practice- Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...(An exercise to discover delegates' personal experience of poor service.) 10:45 - 11:00 Incoming Calls - The Basics & Handling Complaints... Learn about: Call Centre, Best Practice...

Price on request
Save 94%

Customer service basics - Online course

John Academy
  • Course
  • Online
  • Different dates available

...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...

£ 10

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