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Telephone Skills Courses Suffolk

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Communication Workshop course in Sudbury

ABA Training Ltd
  • Course
  • Sudbury

...down communication barriers and ensure all your communications are effective. Effective communications are at the heart of any business. Senior managers...

Price on request

Telesales Techniques Workshop course in Sudbury

ABA Training Ltd
  • Course
  • Sudbury

...(see management training). This course is designed for sales advisors who make calls selling products and services to clients where outbound calls...

Price on request

Similar training online and classroom-based

Excellent Customer Care - Incoming Calls - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...Keep In Touch, Details) 11:30 - 12:00 Task 2: What Do You Really Want From These Calls? (Setting out your objectives) 12:00 - 12:45 Negotiating Skills... Learn about: Customer Care...

Price on request

Call Centre - Achieving Best Practice- Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...(An exercise to discover delegates' personal experience of poor service.) 10:45 - 11:00 Incoming Calls - The Basics & Handling Complaints... Learn about: Best Practice, Call Centre...

Price on request

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