11

Telephone Skills Courses Warwickshire

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  • Telephone Skills
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Warwickshire 11
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  • Training 8
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  • Further Education 1
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  • Intensive 1
  • Practical course / Workshop 1
  • Seminar 1
Telephone Prospecting course in Coventry
Management Training & Development
  • Training
  • Coventry

...This course is designed to teach sales representatives how to prospect and qualify over the telephone, delegates will know how to plan and conduct successful prospecting calls to either further the sales process or to disqualify the prospect. Suitable for: Call centre staff responsible for making... Learn about: Call Centre, Customer Service Skills... More


Price on request
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Advanced Communication Skills course in Coventry
Revolution Learning and Development Ltd
  • Vocational qualification
  • Blended in Coventry
    and 5 other venues
  • 1 Day

...To look at skills, behaviours and approaches to communicate more effectively. Understand a range of tools to use whilst communicating. Understand how our behaviour impacts on the communication process. Understand how to build long lasting relationships. Suitable for: Anyone who needs to improve... Learn about: Customer Service Skills, Call Centre, Persuasion Skills... More


£199
VAT inc.
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  • Short course
  • Coventry
  • 1 Day

... for an appointment – use logic questions and listening skills so you can match the benefits of your products or services to the needs identified Apply yhe Customer... Learn about: Influencing Skills, Customer Care, Persuasion Skills... More


£395
+ VAT
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  • Short course
  • Birmingham
    and another venue.
  • 1 Day

...This interactive one-day course will enable you to practise tools, tips and techniques involved in effective telephone communication .Exceeding expectations on the telephone means not only listening to and understanding others, but also being efficient, confident and enthusiastic... Learn about: Customer Service Skills, Influencing Skills, Customer Care... More


£569
VAT inc.
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Phone Sales course in Coventry
Management Training & Development
  • Training
  • Coventry

..., telesales operators, salespeople who have to use the telephone a lot to call clients... Learn about: Call Centre... More


Price on request
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Generating New Business course in Coventry
Management Training & Development
  • Training
  • Coventry

...This course is designed to teach sales representatives how to prospect and qualify over the telephone, delegates will know how to plan and conduct successful prospecting calls to either further the sales process or to disqualify the prospect. Suitable for: Call centre staff responsible for making... Learn about: Influencing Skills, Customer Service Skills, Call Centre... More


Price on request
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Dealing With Incoming Calls course in Coventry
Management Training & Development
  • Training
  • Coventry

...You will learn the skills and techniques to handle any type of incoming call in a positive way that fulfils the customers needs and exceeds their expectations. Suitable for: Those of you who answer the telephone for a living... Learn about: Customer Service Skills, Call Centre, Customer Care... More


Price on request
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Cold Calling: Chickens course in Coventry
Management Training & Development
  • Training
  • Coventry

...Call centre staff responsible for making outbound calls to convert leads into prospects Outbound Telesales operators Anyone who is making outbound calls... Learn about: Customer Service Skills, Call Centre, Influencing Skills... More


Price on request
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Dealing With Complaints course in Coventry
Management Training & Development
  • Training
  • Coventry

...Learn how you deal with them will set yourself apart from your competition. Suitable for: Those people with direct contact with your customers whether it be face to face, on the telephone or via the internet... Learn about: Customer Care, Customer Service Skills... More


Price on request
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Call Centre Programme course in Coventry
Management Training & Development
  • Training
  • Coventry

... and service advisers. So whether it be leadership or management skills for your managers and supervisors or customer care training and telephone excellence... Learn about: Customer Service Skills, Customer Care, Call Centre... More


Price on request
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Outbound Telephone Sales course in Birmingham
Cosensa Learning & Development Ltd
  • Training
  • Birmingham
    and 9 other venues
  • Advanced
  • 1 Day

... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Selling a Product, Telephone Etiquette, Gathering Information... More


£ 201-500
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