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Telephone Skills courses Norwich
- Training
- Norwich
- 1 Day
...the Right Impression •Promoting a quality image •First impressions & dress code •A memorable welcome •Acknowledging the Customer •Receiving clients professionally...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 1 Year
...learners seeking recognised customer service training and the ability to enhance their CV with valuable industry-relevant skills. Develop clear and professional... Learn about: Telephone Communication, Sales by Phone, Communication Training...
- Course
- Online
- Different dates available
- 9h
...Tone of Voice Effective Listening Case Study Module Five: Tools Self-Assessments Utilizing Sales Scripts Making the Script Your Own The Sales Dashboard Case Study Module... Learn about: Defining Buying Motives, Difficult Customers, Customer Service...
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