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Telephone Skills courses Norwich
- Training
- Norwich
- 1 Day
...the Right Impression •Promoting a quality image •First impressions & dress code •A memorable welcome •Acknowledging the Customer •Receiving clients professionally...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 200h
...written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may... Learn about: Customer Service, Customer care operatives, Customer Care...
- Course
- Online
- Different dates available
- 9h
...Tone of Voice Effective Listening Case Study Module Five: Tools Self-Assessments Utilizing Sales Scripts Making the Script Your Own The Sales Dashboard Case Study Module... Learn about: Call Centre, Getting Beyond the Gate Keeper, Difficult Customers...
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