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Telephone Skills courses Bridgwater
- Course
- Bridgwater
...service Understanding service opportunities Delivering excellent service over the phone Dealing with conflict management... Learn about: Customer Service...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 9h
...Tone of Voice Effective Listening Case Study Module Five: Tools Self-Assessments Utilizing Sales Scripts Making the Script Your Own The Sales Dashboard Case Study Module... Learn about: Call Centre, Case Study, Defining Buying Motives...
- Short course
- Online
- Intermediate
- Different dates available
...(Dealing with complaints and enquiries) 16:30 Summary & Action Plans Agreed... Learn about: Customer Care...
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