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Telephone Skills courses Guildford
- Training
- Guildfordand12 other venues
- Basingstoke, Oxford, Birmingham, Manchester, Bristol, Southampton, Reading, Garforth, Woking, Brentwood, Nottingham ...
- 1 Day
...Improves the professional image. Develop and maintain relationships with customers. Handle difficult situations better...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 9h
...Tone of Voice Effective Listening Case Study Module Five: Tools Self-Assessments Utilizing Sales Scripts Making the Script Your Own The Sales Dashboard Case Study Module... Learn about: Open questions, Difficult Customers, Getting Beyond the Gate Keeper...
- Short course
- Online
- Intermediate
- Different dates available
...and clients perspectives and needs A better understanding of themselves; both strengths and improvement areas An opportunity to gain more advanced customer... Learn about: Customer Service Skills, Customer Service...
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