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Telephone Skills courses Ramsgate
- NVQ
- Ramsgate
- Different dates available
...The course is designed for people employed in a contact or call centres who wish to gain a nationally recognised qualification and study through distance/work based learning...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...an excellent opportunity to build job-ready skills while improving your CV and boosting your professional confidence. Develop essential helpdesk and customer support skills... Learn about: Voice Mail, Cold and Warm Calls, Warm Calls...
- Short course
- Online
- Different dates available
...(This module gives participants an in depth look at why customers make objections and how they can be most professionally handled. The group will share... Learn about: Sales Management, Negotiation Skills, Closing Skills...
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