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Telephone Skills courses Ramsgate

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Contact Centre Operations NVQ Level 2 course in Ramsgate

East Kent College
  • NVQ
  • Ramsgate
  • Different dates available

...The course is designed for people employed in a contact or call centres who wish to gain a nationally recognised qualification and study through distance/work based learning...

£ 595 + VAT

Similar training online and classroom-based

Save 94%

Diploma in customer service: telephone etiquette - Online course

John Academy
  • Course
  • Online
  • Different dates available

...Poor Telephone Etiquette 01:00:00 Module Twelve – Wrapping Up 01:00:00 Mock Exam Final Exam... Learn about: Communication Training, Customer Service...

£ 14

Excellent Customer Care - Incoming Calls - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...(Dealing with complaints and enquiries) 16:30 Summary & Action Plans Agreed... Learn about: Customer Care...

Price on request

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