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Telephone Skills courses Bristol
- Course
- Bristoland4 other venues
- Manchester, Birmingham, Nottingham, Cardiff
- 1 Day
...Programme Content. Essential attitude and behaviours for successful telesales. Confidence. Drive. Belief. Preparation and planning. Effective communication techniques. Active listening skills. Productive questioning. Bridging and linking. Effective telesales technique. Dealing with resistance...
- Training
- Bristoland12 other venues
- Basingstoke, Guildford, Oxford, Birmingham, Manchester, Southampton, Reading, Garforth, Woking, Brentwood, Nottingham ...
- 1 Day
... course. Managers or employees who would like to improve their telephone manner...
- Training
- Bristol
- Advanced
- 1 Day
... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Gathering Information, Incoming Calls, Telephone Etiquette...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00... Learn about: Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... interesting and want to explore the answers, then enrol now, and you will surely enjoy this Helpdesk Support Training Course. This training program intends at providing you with an overview of the standard knowledge and skills required to assist an individual seeking help for troubleshooting technical issues... Learn about: Communication techniques, Warm Calls, Cold and Warm Calls...
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