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Telephone Skills courses Coventry
- Training
- Coventry
- 1 Day
...to deal with calls competently. Delivering messages promptly and accurately. Suitable for: First impressions count. This course is designed for people...
- Short course
- Coventry
- 1 Day
...Assessment No formal assessment. Candidates will receive a City College Coventry Certificate of Attendance Duration 1 day (9:30am - 4:30pm) Course notes...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 1 Year
...learners seeking recognised customer service training and the ability to enhance their CV with valuable industry-relevant skills. Develop clear and professional... Learn about: Out of Voice Mail Jail, Sales by Phone, Call Centre...
- Short course
- Online
- Intermediate
- Different dates available
...(Dealing with complaints and enquiries) 16:30 Summary & Action Plans Agreed... Learn about: Customer Care...
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