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Telephone Skills courses Bristol

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Advanced Telephone Prospecting course in Bristol

PTP Training & Marketing Ltd
  • Short course
  • Bristol
    and
    6 other venues
    • Wymeswold, Birmingham, Edinburgh, Leeds, London, Manchester
  • Intermediate
  • September

...an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Customer relationship, Customer Service Skills, Sales Training...

£ 430

Call Centre - Achieving Best Practice course in Bristol

PTP Training & Marketing Ltd
  • Short course
  • Bristol
    and
    6 other venues
    • Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
  • Intermediate
  • April

...these marking procedures can be improved.) 12:45 - 13:00 Review of Morning Activities 13:00 - 14:00 Lunch 14:00 - 14:30 Customer Care - Best Practice... Learn about: Call Centre, Correct Vocabulary, Best Practice...

£ 430

Excellent Customer Care - Incoming Calls course in Bristol

PTP Training & Marketing Ltd
  • Short course
  • Bristol
    and
    6 other venues
    • Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
  • Intermediate
  • January

...(Dealing with complaints and enquiries) 16:30 Summary & Action Plans Agreed... Learn about: Excellent Customer Care, Customer relationship, Customer satisfaction...

£ 430

Outstanding Customer Service Skills course in Bristol

PTP Training & Marketing Ltd
  • Short course
  • Bristol
    and
    6 other venues
    • Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
  • Intermediate
  • November

...and clients perspectives and needs A better understanding of themselves; both strengths and improvement areas An opportunity to gain more advanced customer... Learn about: Customer Service Skills, Customer Care, Customer Manager...

£ 430

Similar training online and classroom-based

Save 94%

Diploma in customer service: telephone etiquette - Online course

John Academy
  • Course
  • Online
  • Different dates available

...Poor Telephone Etiquette 01:00:00 Module Twelve – Wrapping Up 01:00:00 Mock Exam Final Exam... Learn about: Communication Training, Customer Service...

£ 14
Save 82%

Call Centre Training Course - Online

Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 200h

...written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may... Learn about: Sales Promotion, Call Handling, Customer Service Skills...

Special Emagister price

£ 69 £ 395

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