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Telephone Skills courses Bristol
- Short course
- Bristoland6 other venues
- Wymeswold, Birmingham, Edinburgh, Leeds, London, Manchester
- Intermediate
- September
...an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Sales Training, Customer Care, Telephone answering...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- April
...these marking procedures can be improved.) 12:45 - 13:00 Review of Morning Activities 13:00 - 14:00 Lunch 14:00 - 14:30 Customer Care - Best Practice... Learn about: Correct Vocabulary, Call Centre, Best Practice...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...(Dealing with complaints and enquiries) 16:30 Summary & Action Plans Agreed... Learn about: Customer Retention, Customer relationship, Customer Service...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...and clients perspectives and needs A better understanding of themselves; both strengths and improvement areas An opportunity to gain more advanced customer... Learn about: Customer Retention, Customer Care Skills, Customer Retention Strategy...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 9h
...Tone of Voice Effective Listening Case Study Module Five: Tools Self-Assessments Utilizing Sales Scripts Making the Script Your Own The Sales Dashboard Case Study Module... Learn about: Defining Buying Motives, Customer Service, Case Study...
- Course
- Online
- Different dates available
- 1 Year
...learners seeking recognised customer service training and the ability to enhance their CV with valuable industry-relevant skills. Develop clear and professional... Learn about: Communication techniques, Sales by Phone, Communication Training...
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