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Telephone Skills courses Bristol
- Short course
- Bristoland6 other venues
- Wymeswold, Birmingham, Edinburgh, Leeds, London, Manchester
- Intermediate
- September
...an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Customer Care, Customer Service, Communication Skills...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- April
...these marking procedures can be improved.) 12:45 - 13:00 Review of Morning Activities 13:00 - 14:00 Lunch 14:00 - 14:30 Customer Care - Best Practice... Learn about: Handling Complaints, Call Centre, First Impressions...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...(Dealing with complaints and enquiries) 16:30 Summary & Action Plans Agreed... Learn about: Customer relationship, Customer Care, Excellent Customer Care...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...and clients perspectives and needs A better understanding of themselves; both strengths and improvement areas An opportunity to gain more advanced customer... Learn about: Customer satisfaction, Customer Service Skills, Customer relationship...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 9h
...Tone of Voice Effective Listening Case Study Module Five: Tools Self-Assessments Utilizing Sales Scripts Making the Script Your Own The Sales Dashboard Case Study Module... Learn about: Case Study, Difficult Customers, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...(Dealing with complaints and enquiries) 16:30 Summary & Action Plans Agreed... Learn about: Customer Care...
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