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Telephone Skills courses Nottingham
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- October
...these marking procedures can be improved.) 12:45 - 13:00 Review of Morning Activities 13:00 - 14:00 Lunch 14:00 - 14:30 Customer Care - Best Practice... Learn about: Handling Complaints, Correct Vocabulary, Call Centre...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- January
...(Dealing with complaints and enquiries) 16:30 Summary & Action Plans Agreed... Learn about: Customer Service, Customer Retention, Customer relationship...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- March
...and clients perspectives and needs A better understanding of themselves; both strengths and improvement areas An opportunity to gain more advanced customer... Learn about: Customer satisfaction, Customer Care Skills, Customer relationship...
- Course
- Nottinghamand4 other venues
- Manchester, Birmingham, Bristol, Cardiff
- 1 Day
...Closi. Suitable for: If you spend a significant amount of time on the phone generating leads and sales you will benefit enormously from attending this course...
- Training
- Nottinghamand12 other venues
- Basingstoke, Guildford, Oxford, Birmingham, Manchester, Bristol, Southampton, Reading, Garforth, Woking, Brentwood ...
- 1 Day
...Improves the professional image. Develop and maintain relationships with customers. Handle difficult situations better...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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- Training
- Nottingham
- 1 Day
...an enormous volume of potential sales to the dustbin. Whether telemarketing, booking appointments or straight product sales , each activity can be transformed...
...an enormous volume of potential sales to the dustbin. Whether telemarketing, booking appointments or straight product sales , each activity can be transformed...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
← | →
Similar training online and classroom-based
- Course
- Online
- Different dates available
...Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00... Learn about: Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...an excellent opportunity to build job-ready skills while improving your CV and boosting your professional confidence. Develop essential helpdesk and customer support skills... Learn about: Voice Mail, Cold and Warm Calls, Sales by Phone...
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